{"id":621,"date":"2023-10-04T01:30:48","date_gmt":"2023-10-04T05:30:48","guid":{"rendered":"http:\/\/kenoradistricthomes.ca\/?page_id=621"},"modified":"2026-04-07T15:39:04","modified_gmt":"2026-04-07T20:39:04","slug":"resources","status":"publish","type":"page","link":"https:\/\/kenoradistricthomes.ca\/fr\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"621\" class=\"elementor elementor-621\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1fa0e6 e-flex e-con-boxed e-con e-parent\" data-id=\"f1fa0e6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c2d724 e-con-full e-flex e-con e-child\" data-id=\"1c2d724\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab165a8 elementor-widget elementor-widget-heading\" data-id=\"ab165a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><span class=\"elementor-heading-title elementor-size-default\">District of Kenora Homes<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d61306c elementor-widget elementor-widget-heading\" data-id=\"d61306c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Resources<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5eacca4 e-flex e-con-boxed e-con e-parent\" data-id=\"5eacca4\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a5802b e-con-full e-flex e-con e-child\" data-id=\"3a5802b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7b81b9 elementor-widget elementor-widget-heading\" data-id=\"c7b81b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaint Process<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f412d4 elementor-widget elementor-widget-text-editor\" data-id=\"3f412d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 10-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Do you have a complaint about a long-term care home?<\/p>\n<p>If you do, take action and help improve care for residents.<\/p>\n<p>Follow the home\u2019s complaint process, or<br>Contact the Ministry of Long-term Care Family Support and Action line toll free at: <a href=\"tel: 18664340144\">1-866-434-0144<\/a>.<\/p>\n<p>For more information visit the Ministry of Long-Term Care website at <a href=\"https:\/\/www.ontario.ca\/page\/long-term-care-home-complaint-process#section-0\" target=\"_blank\" rel=\"noopener\">Long-term care home complaint process | ontario.ca<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7436742 e-con-full e-flex e-con e-child\" data-id=\"7436742\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dce78c elementor-widget elementor-widget-heading\" data-id=\"1dce78c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Emergency Preparedness Plans<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5364d2 elementor-widget elementor-widget-text-editor\" data-id=\"f5364d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/Efiu60jBFNtGuX6fuypx7b0B-YqWYUMckokohSeQ7afRlw\" target=\"_blank\" rel=\"noopener\">\u00bb Pinecrest Home Plan (PDF)<\/a><\/p><p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/EX0rbqWi7bZAu-hBEA1ogXkBTUmivwF7b3NRruu2UtREDg?e=pTIfz7\" target=\"_blank\" rel=\"noopener\">\u00bb Princess Court Plan (PDF)<\/a><\/p><p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/EaKQQiqRciZCipuRVQls37QB6FXNYdLy64UwQzd1gk_wSg\" target=\"_blank\" rel=\"noopener\">\u00bb Northwood Lodge Plan (PDF)<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-946ded4 e-flex e-con-boxed e-con e-parent\" data-id=\"946ded4\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-880db91 e-con-full e-flex e-con e-child\" data-id=\"880db91\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b471c2d e-con-full e-flex e-con e-child\" data-id=\"b471c2d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66e90ba elementor-widget elementor-widget-heading\" data-id=\"66e90ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">QIP Plans<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb5cabb elementor-widget elementor-widget-text-editor\" data-id=\"eb5cabb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/IQBjkQKcJWvQQYjojMZ0vrZKAZ6lZSFHVceDmMVL4D2scng?e=4p5HGe\" target=\"_blank\" rel=\"noopener\">\u00bb Pinecrest Home QIP Plan 2026-2027<\/a><\/p><p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/IQCJFMt2O4MiTbWmQFXgUAAQAfWXmlTiA28ZfpcphU_S3NU?e=VaCCZ4\" target=\"_blank\" rel=\"noopener\">\u00bb Princess Court QIP Plan 2026-2027<\/a><\/p><p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/Efiu60jBFNtGuX6fuypx7b0B-YqWYUMckokohSeQ7afRlw\" target=\"_blank\" rel=\"noopener\">\u00bb <\/a><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/IQB_QYaPXTX8Tr2iUYaS4HXFATX0joBcp06GU8ZRd1wE_QA?e=lHBabm\" target=\"_blank\" rel=\"noopener\">Northwood Lodge QIP Plan 2026-2027<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5645069 e-con-full e-flex e-con e-child\" data-id=\"5645069\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1df8b04 e-con-full e-flex e-con e-child\" data-id=\"1df8b04\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8672cb3 elementor-widget elementor-widget-heading\" data-id=\"8672cb3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Accessiblity Policies<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0945a7 elementor-widget elementor-widget-text-editor\" data-id=\"a0945a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/Efiu60jBFNtGuX6fuypx7b0B-YqWYUMckokohSeQ7afRlw\" target=\"_blank\" rel=\"noopener\">\u00bb <\/a><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/EWV8XaZ766ROrBdS-Y4LjgQB4N4aKDMa7ffcPxQI07DPZA?e=A1VgJM\" target=\"_blank\" rel=\"noopener\">Accessibility for Ontarians with Disabilities (PDF)<\/a><\/p><p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/Efiu60jBFNtGuX6fuypx7b0B-YqWYUMckokohSeQ7afRlw\" target=\"_blank\" rel=\"noopener\">\u00bb <\/a><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/EbSjNcj7IZFMn8yYYhJUd-QBQYVNWfiROyNGa-Ygkv5Llg?e=UXRBJ7\" target=\"_blank\" rel=\"noopener\">Multi Year Accessibility Plan 2025-2030 (PDF)<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13fbfeb e-flex e-con-boxed e-con e-parent\" data-id=\"13fbfeb\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e102c90 e-con-full e-flex e-con e-child\" data-id=\"e102c90\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e1c29d e-con-full e-flex e-con e-child\" data-id=\"3e1c29d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17568f9 elementor-widget elementor-widget-heading\" data-id=\"17568f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Resources<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84e1894 elementor-widget elementor-widget-text-editor\" data-id=\"84e1894\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/kenoradistricthomesca-my.sharepoint.com\/:b:\/g\/personal\/info_kenoradistricthomes_ca\/IQBzi61sK25VS7CEYUC7y90bASINxdNJqdXWxUTZ6kWzvxM?e=5GGrmv\" target=\"_blank\" rel=\"noopener\">\u00bb Making the Move to Long-Term Care &#8211; Family Councils Ontario<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>District of Kenora Homes Resources Complaint Process Do you have a complaint about a long-term care home? If you do, take action and help improve care for residents. Follow the home\u2019s complaint process, orContact the Ministry of Long-term Care Family Support and Action line toll free at: 1-866-434-0144. For more information visit the Ministry of [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/kenoradistricthomes.ca\/fr\/resources\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Resources<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-621","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resources - District of Kenora Homes &amp; Community Support Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kenoradistricthomes.ca\/fr\/resources\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resources - District of Kenora Homes &amp; Community Support Services\" \/>\n<meta property=\"og:description\" content=\"District of Kenora Homes Resources Complaint Process Do you have a complaint about a long-term care home? If you do, take action and help improve care for residents. Follow the home\u2019s complaint process, orContact the Ministry of Long-term Care Family Support and Action line toll free at: 1-866-434-0144. 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