District of Kenora Homes & Community Support Services

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District of Kenora Homes

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Complaint Process

Do you have a complaint about a long-term care home?

If you do, take action and help improve care for residents.

Follow the home’s complaint process, or
Contact the Ministry of Long-term Care Family Support and Action line toll free at: 1-866-434-0144.

For more information visit the Ministry of Long-Term Care website at Long-term care home complaint process | ontario.ca